Yesterday I did something extremely exciting, I booked my flight and accommodations so that I can attend SupConf! Previously I’ve written about choosing support as a career, and about how we can make support cool. The community behind SupConf, Support Driven, and the conference itself is a great way to help accomplish this. If you are in support, and are passionate about it, I highly recommend checking out both Support Driven and SupConf both.
Some of my colleagues at Automattic are helping organize the event, and some are also speaking. The line up of speakers and topics looks amazing in general. I’m very much looking forward to spending time with people from a bunch of different companies all dedicated to providing excellent support.
The icing on the cake is that the venue is Automattic HQ in San Fransisco. Getting to visit the company office is pretty neat. To get to visit it while learning and participating at SupConf so I can take home new ideas to help bring happiness to the people who use our products is awesome!
Sandy McFadden 