Here’s a good summary to get you started, but then I’ll throw in my custom pitch below!
Want to be part of making the web a better place? Come work for Automattic, the company behind WordPress.com, Jetpack, and WooCommerce. As a Happiness Engineer, you’ll work full-time from your home (with salary and benefits) to help people with their websites and blogs. It’s helpful to have some familiarity with HTML, CSS, and WordPress. Critical is a genuine desire to help people. Apply by following the directions on our Jobs page: https://automattic.com/work-with-us/happiness-engineer/
If you’ve read my blog before at all you’ll know that I love my job. I really learned about the internet when I started working in a call centre doing tech support for an internet service provider. From there I thought to myself why do these people want to be online? What are they doing on there? That led me to making websites which I eventually ended up doing as a career for a number of years. I loved it because I was helping people get online and promote themselves or their businesses. That led me to WordPress as I tried other options but this software became an awesome way to help them do it.
Now at Automattic I get to work for an amazing company and help people get online and make WordPress itself better. Our mission is to Democratize Publishing which to me is a noble goal. More about what we stand for can also be found in our creed. We are a distributed company, meaning everyone works from where ever they live. It wasn’t until a recent conversation I had with a friend talking about working remotely that I realized what a benefit that really is. I’m able to work with and talk to smart people from all over the world. We are a diverse group and I’m able to interact and learn from all these different perspectives.
If you’re not sold yet, I loved the company, the work, and the people so much that I encouraged the love of my life Jen to apply and go through the intense hiring process to join the company as well. I wouldn’t have done that if I had any doubts about this place.
Like any job there are always challenges and things which could be done better, but most is in our control to have input on fixing or directly working to fix it.
If this sounds like a company you’d enjoy working for and supporting some amazing people who use our products than help me in my personal mission to grow the number of Automatticians we have in Nova Scotia. Take a look at the map, we’re behind of many of the other Provinces, but we can catch up. If you’re interested you can still apply even if you don’t live here 😉
Reach out if you have questions or apply directly https://automattic.com/work-with-us/happiness-engineer/