Excited for SupConf

Yesterday I did something extremely exciting, I booked my flight and accommodations so that I can attend SupConf! Previously I’ve written about choosing support as a career, and about how we can make support cool. The community behind SupConf, Support Driven, and the conference itself is a great way to help accomplish this. If youContinue reading “Excited for SupConf”

Making Support Cool

Today I’ve been thinking a bit about support as a career again and wondering why so many people think of it like a entry or lower position. Besides one of the big reasons that I talked about before I think there are other things that come into play here as well. One of the hugeContinue reading “Making Support Cool”