For the past while I’ve been thinking a lot about what it means to provide awesome support. While there are many aspects to that question I believe at the most basic level is to ensure you are there. Make it so your users can reach you easily and in a timely manner. The concept itselfContinue reading “Evolving Support”
Tag Archives: Schedule
Tomorrow is the Day
Tomorrow is the first day of school for the year for all our kids. This is also the first year they’ve been split up over three different schools as Caile starts at the middle school. In my head I know everything will be fine but I’m a little stressed at the logistics of the wholeContinue reading “Tomorrow is the Day”
Things Not Working? Change It Up!
Last week was the first week at Automattic that I was starting to feel stressed and a little burnt out. This weekend I took sometime to try to figure out why, because nothing had changed. Reflecting back it seems like it was a combination of things. Luckily all the things are in my own controlContinue reading “Things Not Working? Change It Up!”
Sandy McFadden 