Unseen influence, unspoken thanks

As I was sitting in a rural high school gym yesterday I found myself reminiscing about my own youth. It wasn’t for a typical reason you might think of for a middle aged man watching high school students play volleyball. Despite liking sports and even once walked into a tryout to play for my highContinue reading “Unseen influence, unspoken thanks”

Ten years at Automattic

Today marks ten years from when I officially started at Automattic. Before I joined this company I switched jobs often. I guess I’ve still switched roles fairly often, but I’ve stayed with the same company. Being able to switch roles is one of the things I love and value about Automattic. I can try newContinue reading “Ten years at Automattic”

Developer Apprenticeship

Recently I received some very exciting news at work. I’ve made it through the application process and accepted into a new developer apprenticeship program. This means starting in January I’ll be spending a year working with a development team and learning, with mentorship, to be a productive, contributing, developer. This is a fairly new programContinue reading “Developer Apprenticeship”

Dial-up Internet

Sometimes I miss the beautiful singing of dial-up modems communicating with each other and negotiating the terms of their courtship. A brief thread in Slack at work had us joking about old technology, even though some of it isn’t all that old, but it had me try to be poetic about the days of dial-upContinue reading “Dial-up Internet”

Excited for SupConf

Yesterday I did something extremely exciting, I booked my flight and accommodations so that I can attend SupConf! Previously I’ve written about choosing support as a career, and about how we can make support cool. The community behind SupConf, Support Driven, and the conference itself is a great way to help accomplish this. If youContinue reading “Excited for SupConf”

Making Support Cool

Today I’ve been thinking a bit about support as a career again and wondering why so many people think of it like a entry or lower position. Besides one of the big reasons that I talked about before I think there are other things that come into play here as well. One of the hugeContinue reading “Making Support Cool”

Support as a Career

When I get home and can really reflect I’ll post a better and more full recap of my first Grand Meetup with Automattic. For now I want to talk about something great that has happened for me here. I’ve had a bit of an epiphany thanks to two town hall sessions I’ve attended. One wasContinue reading “Support as a Career”