So You Want to be a Happiness Engineer, Huh?

Since joining Automattic (and to the annoyance of some people, I’m sure) I tend to go on about how much I enjoy my job and the company itself. I’ve often been asked what it takes and what you need to know to get the job. Especially since I called people to join me in myContinue reading “So You Want to be a Happiness Engineer, Huh?”

Come Join Me!

Here’s a good summary to get you started, but then I’ll throw in my custom pitch below! Want to be part of making the web a better place? Come work for Automattic, the company behind WordPress.com, Jetpack, and WooCommerce. As a Happiness Engineer, you’ll work full-time from your home (with salary and benefits) to helpContinue reading “Come Join Me!”

Jupiter in Lisbon

Our team at work, team Jupiter, recently got together in Lisbon Portugal for almost a week to socialize and work together. This is our first meetup as a team and since the last company wide Grand Meetup our team has grown by four people so this was our first time meeting in real life forContinue reading “Jupiter in Lisbon”

Automattic Grand Meetup MMXVI

Saturday was the first day I’ve felt back to myself and on the Atlantic timezone since the end of the 2016 Automattic Grand Meetup. So far I’ve written several posts about the trip but wanted to post about my thoughts overall. Talking about the zip line adventure or the wwwp5k only goes into some of the plannedContinue reading “Automattic Grand Meetup MMXVI”

Worldwide WordPress 5k

During the Grand Meetup one of the events organized was the wwwp5k, a Worldwide WordPress 5k. It’s something that has been going on for few years now where WordPress users can run 5k from anywhere in the world and yet do it together by blogging about the experience. Even though you can do it alone andContinue reading “Worldwide WordPress 5k”

Zip Lining Adventure

One of the activities which was organized while we were there was a zip line tour. Even though I have a pretty bad fear of heights I’ve always enjoyed the idea of sky diving. Not sure I would be able to brave my way through that one, but zip lining through the British Columbia rainforestContinue reading “Zip Lining Adventure”

Happy Birthday Noah: A Flash Talk

Last night I arrived home from this years Automattic Grand Meetup which was held in mountainous Whistler Village in British Columbia. The crisp air, scenery, and mouth watering food all add to the experience, but as always it’s the people that make it special. One example of this shows itself when I gave my flashContinue reading “Happy Birthday Noah: A Flash Talk”

Evolving Support

For the past while I’ve been thinking a lot about what it means to provide awesome support. While there are many aspects to that question I believe at the most basic level is to ensure you are there. Make it so your users can reach you easily and in a timely manner. The concept itselfContinue reading “Evolving Support”